Privacy Policy

Introduction

Welcome to MyDukaan. Growthpond Technologies Private Limited ("us", "we", or "our") operates the MyDukaan.io website and the MyDukaan mobile application (hereinafter referred to as the "Service"). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.

By using the Website and/or registering with us, you authorize us to contact you via email, phone call, or SMS to offer services, impart product knowledge, and provide promotional offers.

Definitions

• Personal Data: Data about a living individual who can be identified from those data.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Cookies: Small pieces of data stored on your device (computer or mobile device).

Information we collect and its use

Information you provide directly

We may collect personally identifiable information including email address, phone number, business name, first and last name, cookies, and usage data.

Usage data

We collect information your browser sends when you visit our Service, including IP address, browser type, pages visited, the time and date of your visit, time spent on those pages, and unique device identifiers.

Cookies information

We use cookies and similar tracking technologies to track activity on our Service. You can refuse all cookies through your browser settings, though this may limit some Service functionality.

Use of data

Growthpond Technologies Private Limited uses the collected data to:

• Provide and maintain our Service
• Notify you about changes to our Service
• Provide customer support
• Gather analysis so we can improve our Service
• Monitor usage and detect, prevent and address technical issues
• Provide news, special offers and general information about goods and services

Retention of data

Personal Data is retained only as long as necessary for the purposes set out in this policy. Usage Data is generally retained for a shorter period, unless this data is used to strengthen security or improve functionality, or we are legally obligated to retain it for longer.

Transfer of data

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Deletion of data

You can request the deletion of your data by deleting your account or by contacting support at support@mydukaan.io.

Business transactions

If Growthpond Technologies Private Limited is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for law enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, and protect against legal liability.

Security of data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service, including Google Analytics. For more information on Google's privacy practices, please visit Google's Privacy & Terms.

Children's privacy

MyDukaan does not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact support@mydukaan.io.

User content retention

Following the termination or deactivation of an account, MyDukaan may retain profile information and user content for a commercially reasonable period for backup, archival, or audit purposes, and to comply with legal obligations.

Third-party disclosure

We may disclose to third-party services certain information such as your name, email, mobile number, device information, location and network carrier in order to personalise the Service, perform behavioural analytics and improve our offering.

Changes to this policy

We will notify you via email and/or a prominent notice on our Service before any changes take effect. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy, please contact us at support@mydukaan.io.